My Shademaker Bag Awning does not use a ball and socket system to attach the rafter to the camper. Instead it uses a plastic eye end and a camel back hinge with a bolt through it. Can I get replacement parts?

Those awnings which use the camel back hinge and eye end were produced prior to the middle of 1996 and are of a similar but different design. They are very good awnings and we know a lot of them are still out there. Most parts are still available. If you damage the front bar, however, you will need to replace the frame with the newer version. The old style legs and rafters are still available. The large eye ends are still available. The smaller eye ends are in very short supply but these awnings can be converted to the newer style ball and socket design. Any parts needed for the old style awnings can be identified by using the equivalent part number from the present Classic bag awning and adding the Suffix "OS" for Old Style.